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Frequently Asked Questions
Quick answers about our dry cleaning, laundry and tailoring services across Scarsdale, Ardsley and Washington Heights. (TODO: real copy)
- How many locations does Sophie’s Cleaners have?
- Three — Scarsdale (22 Garth Rd), Ardsley (800 Saw Mill River Rd), and Washington Heights (836 W 181st St).
- What is your cancellation and rescheduling policy?
- Please cancel at least one hour in advance.
- What if something gets damaged or broken during a home cleaning?
- Sophie’s is fully insured and bonded.
- Are your cleaning methods environmentally friendly?
- Yes — Sophie’s uses plant-based dry cleaning, and customers are always free to choose any soap they like for their laundry.
- How do you handle tough stains on clothing?
- With 35 years of experience, we know a thing or two about stains.
- What types of fabrics can you handle for dry cleaning?
- Whether cleaning by hand or with a cotton swab, we go the extra mile to make sure each garment is properly cleaned.
- How much does laundry service cost?
- We charge a $25.00 minimum for pickup and delivery.
- Why choose Sophie’s for cleaning services in NYC?
- We have a great team that’s happy to clean your garments.